Terms of Service

1. Introduction

Welcome to ViralSnap AI ("ViralSnap", "we", "our", or "us").

These Terms of Service ("Terms") govern your access to and use of the ViralSnap website, applications, and AI-powered video analysis services.

By accessing or using ViralSnap, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our Services.

2. About ViralSnap

ViralSnap is an AI-powered platform that helps creators, marketers, and businesses analyze short-form video content and generate insights, transcripts, and AI-assisted script recommendations.

Our Services may include:

• Viral video analysis
• Content structure breakdown
• Transcript generation
• AI-powered script rewriting
• Content insights and recommendations

3. Eligibility

You must be at least 13 years old to use ViralSnap.

By using our Services, you represent that you have the legal ability to enter into these Terms.

4. Account Registration

Some features require creating an account.

You agree to:

• Provide accurate information
• Maintain account security
• Keep your login credentials confidential
• Notify us of unauthorized account access

You are responsible for all activities performed through your account.

5. Using ViralSnap

You may use ViralSnap only for lawful purposes and in accordance with these Terms.

You may use ViralSnap to:

• Analyze videos
• Generate content ideas
• Create marketing drafts
• Improve your creative workflow

6. User Content

"User Content" means any information, URLs, text, prompts, or materials submitted to ViralSnap.

You retain ownership of your User Content.

By submitting User Content, you grant ViralSnap permission to process that content only for providing and improving the Services.

7. User Responsibilities

You are responsible for ensuring that:

• You have appropriate rights to submit content
• Your use of analyzed content complies with applicable laws
• Your activities do not violate third-party rights

You should not submit content that you do not have permission to use.

8. Third-Party Content and Social Platforms

ViralSnap allows users to analyze publicly available social media content.

ViralSnap does not own, control, or claim ownership of third-party videos, including content from platforms such as Instagram.

Users are responsible for ensuring their use of third-party content complies with applicable platform rules and copyright laws.

9. AI Generated Content

ViralSnap uses artificial intelligence technologies to generate analysis, recommendations, and scripts.

AI-generated content is provided for assistance purposes only.

You acknowledge that:

• AI outputs may contain errors
• Results should be reviewed before commercial use
• ViralSnap does not guarantee that generated content will achieve specific results

You remain responsible for decisions made using AI-generated outputs.

10. Subscriptions and Payments

Certain ViralSnap features require payment.

Paid plans may include:

• Monthly subscriptions
• Additional credit purchases
• Usage-based limits

Payments are processed through third-party payment providers.

By purchasing a subscription, you authorize recurring payments until cancellation.

11. Credits and Usage Limits

Some ViralSnap features operate using credits.

Credits:

• Represent usage rights within ViralSnap
• Cannot be exchanged for cash
• Cannot be transferred between accounts
• May expire according to the applicable plan rules

We may adjust credit pricing, limits, or availability in the future.

12. Refund Policy

Payments are generally non-refundable except where required by applicable law.

If you experience billing issues or believe you were incorrectly charged, please contact us at:

support@getviralsnap.com

13. Prohibited Activities

You may not:

• Use ViralSnap for illegal purposes
• Attempt to disrupt or damage the Service
• Reverse engineer the platform
• Abuse free usage limits
• Circumvent security controls
• Upload malicious content
• Violate third-party intellectual property rights

14. Intellectual Property

ViralSnap and its original content, features, software, branding, and design are owned by ViralSnap or its licensors.

You may not copy, modify, distribute, or create derivative works from our Services without permission.

15. Service Availability

We continuously improve ViralSnap but do not guarantee that:

• The Service will always be available
• Features will remain unchanged
• Results will always be accurate

We may modify, suspend, or discontinue features when necessary.

16. Disclaimer of Warranties

ViralSnap is provided on an "as available" basis.

To the maximum extent permitted by law, we disclaim warranties regarding:

• Accuracy of AI-generated results
• Business outcomes
• Platform availability
• Third-party content analysis

17. Limitation of Liability

To the maximum extent permitted by law, ViralSnap shall not be liable for:

• Indirect damages
• Loss of profits
• Loss of business opportunities
• Decisions made based on AI-generated outputs

Our total liability shall not exceed the amount paid by you to ViralSnap during the twelve months preceding the claim.

18. Indemnification

You agree to defend and hold ViralSnap harmless from claims arising from:

• Your use of the Services
• Your submitted content
• Your violation of these Terms
• Your violation of third-party rights

19. Account Suspension and Termination

We may suspend or terminate accounts that:

• Violate these Terms
• Abuse the Service
• Create security risks
• Engage in fraudulent activities

You may stop using ViralSnap at any time.

20. Changes to These Terms

We may update these Terms periodically.

The updated version will be posted with a revised "Last Updated" date.

Continued use of ViralSnap means you accept the updated Terms.

21. Governing Law

These Terms shall be governed by applicable laws without regard to conflict of law principles.

22. Contact Us

For questions regarding these Terms:

Email:

support@getviralsnap.com